2021 Employee of the Year Award

Mourell Dunston from Ingenia Holidays Hervey Bay

Mourell is known for her customer service.  She goes above and beyond to ensure her park is more than just a stop on your itinerary – Mourell has made her park the destination of your choice.

For the past 3 years, Mourell has been working as Park Manager at Ingenia Holidays Hervey Bay.  During this time, she has not only increased the parks year on year growth, but she has strategically implemented changes and upgrades that have resulted in a significant overall improvement increasing both park visitation and revenue.

Mourell always goes above and beyond to ensure her guests have the holiday of a lifetime.  The park constantly receives glowing reviews from guests and is a fan favourite on popular TV shows Creek 2 Coast, Weekender and Great Australian Doorstep.

It’s not only Mourell’s tireless determination to improve her park and ability to forge strong community relationships that has won her this award.  In her role as Queensland and Northern New South Wales Operational Coach Mourell ensures the onboarding experience of her Ingenia Holidays colleagues is second to none by travelling to other Ingenia locations to help train new managers and teach them how to uphold the brand’s high standards.

Why not visit Ingenia Holidays Hervey Bay and find out why Mourell is so popular!

 

Get in touch with Ingenia Holidays Hervey Bay

Location: 105 Truro St, Torquay, Qld, 4655

Phone: 1800 111 302 or 07 4125 1103

Book Now

Email: herveybay@ingeniaholidays.com.au

Website: www.ingeniaholidays.com.au/herveybay

 

 

Our Award Sponsor

Proudly Sponsored by Caravan Industry Association of Australia

Caravan Industry Association of Australia is pleased to sponsor the 2021 Employee of the Year award.

Caravan Industry Association of Australia is the peak national body for the caravanning and camping industry in Australia. The organisation operates as a not-for-profit with the vision ‘To lead and champion a robust, compliant and sustainable caravanning and camping industry in Australia’.

Caravan Industry Association of Australia can be contacted via email info@caravanindustry.com.au or phone 03 9815 2015.