Scott & Lynn Jarman accepting the 2019 Refurbishment Award

The Refurbishment Award is designed to encourage all parks to reinvest and to show that there are plenty of ways to refurbish parts of a park, not all costing a huge amount.

This award will be presented to a park owner/operator that has completed a refurbishment within their business within the last two years that has had the most significant positive impact on their park.  This could include a cabin refurbishment, amenities block, camp kitchen and/or office refurbishment.

Nominations close 15 March 2020

 

Award Criteria

Criteria used to determine the winner of this award include:

  • Improvement in key metrics such as turnover, occupancy, and RevPAR
  • Guest feedback
  • Improvement in customer ratings on review sites including, but not limited to, TripAdvisor, WikiCamps, Booking.com, ReviewPro
  • Changes to the physical appearance of the park
  • Return on Investment (RoI) and/or Return on Effort (RoE)
  • Other benefits to the business and/or guests and/or the local community

 

Your Nomination

Please ensure your nomination includes:

  • The reason the refurbishment was necessary
  • A description of the refurbishment
  • Any challenges faced with the refurbishment
  • Cost of the refurbishment and the return on investment
  • Photos of the innovation
  • Results (i.e. improvements in key metrics, customer feedback, staff or contractor feedback)
  • Lessons learnt through this refurbishment that could assist other Queensland parks
  • A current photo of the business or a copy of the business’ logo

A nomination form is available for this award however nominations do not need to be on this form as long as the criteria are met

All nominations should be sent by email to awards@caravanqld.com.au

Nominations close 15 March 2020

 

Examples of potential refurbishment nominations:
  • Regular negative reviews about amenities blocks or communal spaces resulting in an upgrade and the positive feedback and increased bookings that have resulted because of the refurbishment
  • A Refurbishment of an older cabin which has resulted in increased occupancy
  • Replacing grass sites with artificial turf or upgrades to slabs and the guest response to this

 

The prize

The winner of this Award will receive:

  • The 2020 Refurbishment Award
  • Profile in an upcoming edition of the Parkies Post
  • News Story on the Environmental Initiative and your business on the Members Portal of the Caravanning Queensland and In News eNewsletter
  • A story about the business on the Caravanning Queensland consumer site
  • A complimentary 1/12th page advert in the 2021 edition of the Queensland Caravan Parks & Touring Accommodation Directory

 

Conditions of entry

The nomination must be for a current financial park member of Caravan Parks Association of Queensland.

The refurbishment must have been completed within the 24 months leading up the Awards Dinner.

Nominations must be received no later than midnight on 15 March 2020.

 

Refurbishment Award

CPAQ reserves the right not to present an Award in any of the award categories.